Privacy Policy Statement
1. Purpose and Understanding
Aremak Security Systems Trading L.L.C. ("Aremak") and its affiliates place paramount importance on safeguarding the privacy and confidentiality of our customers' personal information. This comprehensive Privacy Policy Statement is designed to elucidate how we collect, process, and secure your personal information, herein referred to as Personal Data. It is essential to carefully read this statement alongside any additional privacy or fair processing policies presented during specific interactions, ensuring a thorough comprehension of how and why we employ your data.
2. Collection of Personal Data
Aremak engages in the collection of a diverse range of Personal Data, including but not limited to:
- Contact Data: full names, email addresses and telephone numbers.
3. Collection of Personal Information
Aremak is committed to collecting and utilising personally identifiable information ("Personal Information") provided by users on the aremakuae.com website
4. Collection of Non-Personal Information
Upon visiting the website, Aremak's servers automatically record information conveyed by your browser. This data includes device IP address, browser type, operating system details, language preferences, visited webpages, time spent on pages, search queries, access times and dates, and other pertinent statistics.
5. Managing Personal Information
Users possess the autonomy to access, append, update, and delete specific Personal Information about themselves. It is important to note that certain information may persist in Aremak's private records post-deletion due to legal obligations, dispute resolution, and agreement enforcement. The deletion of Personal Information transpires after the expiration of the retention period.
6. Use and Processing of Collected Information
The information gathered serves multifaceted purposes, including:
- Personalised User Experience: Tailoring our services to individual preferences.
- Website and Customer Service Enhancement: Continuously improving user satisfaction and experience.
- Timely Response to Queries and Emails: Providing relevant and timely customer support.
- Efficient Operation of Website and Services: Ensuring the seamless functioning of our online platforms.
7. Information Transfer and Storage
Data transfers may involve storing information in a country other than the user's country of residence. Users are entitled to learn about the legal basis of information transfers and the robust security measures implemented by Aremak to safeguard their information.
8. Protection of Customers’ Personal Data
Aremak upholds stringent security standards and procedures to safeguard customers' Personal Data. Diligent efforts are made to ensure the security of your Personal Data on our systems. A dedicated team at Aremak oversees data protection and security policies, conducting regular reviews and ensuring employee awareness. While acknowledging that no data transmission over the internet can be guaranteed 100% secure, Aremak cannot warrant the security of any Personal Data transmitted to us, and users assume this risk willingly.
Customers using appropriately configured browsers receive indications of secure information transmission, usually displayed through an icon such as a padlock. The combination of a secure browser at the customer's end and Aremak’s stringent security measures provides the most robust security currently available.
Upon receipt of a customer’s information, Aremak undertakes all reasonable steps to protect that information. When Aremak no longer requires a customer’s information, it is either destroyed or de-identified, adhering to record retention guidelines.
9. Users' Rights
Users are endowed with various rights concerning their information, object to processing, and receive information in a machine-readable format.
10. Billing and Payments
Aremak does not utilise any third-party payment processors, and users are encouraged to review the respective privacy policies governing these processors.
11. Product and Service Providers
Aremak does not engage in agreements with other companies to provide products and services, with the sharing of Personal Information limited to specified purposes.
12. Privacy of Children
Aremak does not knowingly collect Personal Information from children under the age of 13. Parents are strongly encouraged to monitor their children's internet usage.
13. Newsletters
Aremak may provide newsletters to any subscribed users. Users can opt out of receiving these newsletters at any time by following the unsubscribe instructions provided in the email.
14. Cookies
The website employs "cookies" to personalise online experiences. Users have the ability to accept or decline cookies, with the acknowledgment that declining may impact certain website features.
15. Do Not Track Signals
The website does not track visitors over time and across third-party websites.
16. Links to Other Websites
Aremak explicitly disclaims responsibility for the privacy practices of linked websites, encouraging users to review the respective privacy statements of such linked websites.
17. Information Security
Aremak secures information on servers with safeguards against unauthorised access. However, inherent risks of the internet impose certain limitations.
18. Data Breach
In the event of a data breach, Aremak pledges to take appropriate measures, conduct thorough investigations, report findings, and notify affected individuals if necessary.
19. Legal Disclosure
Aremak may disclose information if required or permitted by law, or to protect rights, safety, investigate fraud, or respond to government requests.
20. Changes and Amendments
Aremak retains the right to modify this Policy, with changes deemed effective upon posting on the website.
21. Acceptance of this Policy
By utilising the website or its services, users unequivocally acknowledge having read and agreed to the terms outlined in this Policy. Disagreement with this Policy prohibits access to the website and its services.
22. Review of this Policy
This Privacy Policy Statement undergoes regular review.